Privacy Policy

Last updated: January 2026

1. Introduction

Welcome to SyteSpace ("we," "our," or "us"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our game server hosting services and website.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name and email address
• Billing address and payment information
• Account credentials
• Communication preferences
• Support ticket correspondence

2.2 Automatically Collected Information

When you access our services, we automatically collect certain information:

• IP address and device information
• Browser type and version
• Pages visited and time spent
• Server usage statistics
• Error logs and performance data

3. How We Use Your Information

We use the collected information for various purposes:

• To provide and maintain our services
• To process payments and manage subscriptions
• To communicate with you about your account
• To provide customer support
• To send promotional communications (with your consent)
• To improve our services and develop new features
• To detect and prevent fraud or abuse

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service Providers: Third parties who assist in operating our services (payment processors, hosting providers)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with any merger or acquisition

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Regular security audits and assessments
• Access controls and authentication
• DDoS protection and firewall systems

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access and receive a copy of your data
• Correct inaccurate information
• Request deletion of your data
• Object to or restrict processing
• Data portability
• Withdraw consent at any time

7. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience. You can control cookies through your browser settings. Essential cookies are required for our services to function properly.

8. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will delete or anonymize your data within 30 days, except where retention is required by law.

9. Children's Privacy

Our services are not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information promptly.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during such transfers.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

• Email: [email protected]
• Support: Contact Form